SHIPPING

Note: All orders outside of Canada ship via DHL Express! Within Canada is Xpresspost by Canada Post.

During Covid-19 pandemic, orders ship with 1-3 business days but can take 3-5 with some larger releases (excluding weekends and holidays).

We charge FLAT RATE which means you can order as much as you want for the same great shipping cost! You will receive tracking # via email once we have confirmed your order. 

We currently ship all flipper mail from Vancouver Island, BC, Canada! We are very proud to offer our products worldwide.

 

SORRY TO OUR RUSSIAN FRIENDS BUT WE CURRENTLY DO NOT SHIP TO RUSSIA DUE TO DIFFICULTIES WITH DHL & CUSTOMS. WE RECOMMEND USING A MAIL FORWARDING SERVICE.

FLAT RATES in USD are below:

USA – Zone 1 – $22.25

United States

USA – Zone 2 – $57.50

Puerto Rico, Guam, Virgin Islands

Europe – Zone 1 – $38.50

Ukraine, Switzerland, Sweden, Spain, Slovenia, Slovakia, Portugal, Poland, Norway, Netherlands, Monaco, Luxembourg, Latvia, Italy, Iceland, Hungary, Greece, Germany, France, Finland, Denmark, Croatia, Belgium, Belarus, Austria

Europe – Zone 2 – $68.00

Malta

Middle East – $57.50

Turkey, United Arab Emirates, Saudi Arabia, Pakistan, Kuwait, Israel, Afghanistan

Asia – Zone 1 – $35.50

South Korea, Japan

Asia – Zone 2 – $57.50

Vietnam, Thailand, Taiwan, Singapore, Malaysia, Indonesia, India, Hong Kong, China, Cambodia, Brunei

Australasia – $57.50

Australia, New Zealand

Central/South America – $57.50

Belize, Costa Rica, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Venezuela

South Africa – $39.00

South Africa

Canada – $18.00

Canada

 

Note: Remote area delivery fee of $25 USD can be added (by DHL) for customers who live in remote areas. I think most of you will already be aware if you fall under this category. 

 

 

RETURNS (or exchange)

Typically if there is an issue or defect with a product purchased from Friendly Flipper, we will work directly with you to make it right with an exchange, discount or refund when needed. All refund requests must be made within 7 days from delivery of your products. Any other reasons for return or exchange are handled on a case by case basis. We cannot accept items back due to non product related reasons such as change of heart or if another similar product coming out in the market right after you purchase.